Clinical Customer Support Specialist (Biotech)

Simply Biotech - San Diego, CA - Clinical Customer Support Specialist Simply Biotech is currently seeking a Client Services/Clinical Support Specialist for a leading and growing San Diego biotech firm. In this role, you will answer and address all incoming calls and emails from internal and external customers. In this role, the successful candidate will: Communicate with internal and external customers in a professional and timely manner Ensure results are received by clients successfully Follow SOPs Answer technical... questions and route to toxicologists as needed Assist with processing and shipping of supplies to customers Assist with new client registration Update records and spreadsheets as needed Assist Data Entry with obtaining necessary documentation as needed Perform general clerical duties Perform other duties as assigned The qualified candidate will have: Bachelor of Science degree preferred 2+ years’ experience in customer service, preferably in a healthcare or biotech setting Exceptional... - Permanent - Full-time
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