Details: Company Description: Hill-Rom is a $1.7B leading worldwide manufacturer and provider of medical technologies and related services for the health care industry, including patient support systems, safe mobility and handling solutions, non-invasive therapeutic products for a variety of acute and chronic medical conditions, medical equipment rentals, and information technology solutions. Hill-Rom's comprehensive product and service offerings are used by health care providers across the health care continuum in hospitals, extended care facilities and home care settings to enhance the safety and quality of patient care. JOB SUMMARY: The QA/RA Manager, part of the QA/RA Team, is responsible for managing the QA/RA function in product development, product transfers, operations, acquisitions and outsourcing activities. This position will work in a cross functional environment developing and executing opportunities across Hill-Rom products and sites. The QA/RA Manager, along with the PMO individuals, will have overall responsibility for an assigned portfolio of GSC projects, providing leadership and direction necessary to ensure successful execution. This includes establishing the necessary policies, processes, alignment of resources, metrics, and developing deliverables to maximize the effectiveness of the projects. In this capacity, the successful candidate will drive the optimization of Hill-Rom’s quality systems and will work closely with the various operations teams to create the most customer-focused and efficient and compliant strategies for all of the product divisions. The successful candidate will have a results-oriented leadership style with strong influencing skills and the ability to make an immediate and lasting organizational impact. Such individual must be both a credible leader to diverse levels of people (from shop floor to Executive leadership) and capable of developing and executing strategies that yield measurable business results. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Individual must possess proficient interpersonal and communication skills to interact cross functionally. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Evaluate the quality status of various sites and develop comprehensive and executable mitigation plans to elevate the effectiveness and compliance of Hill-Rom’s quality systems • Establish, lead and execute projects, provide day to day operational direction as necessary to ensure the teams deliver on their commitments. • Creates an environment that fosters collaborative team work within and across functions • Develops and manages projects’ budget and resources • Provides timely and accurate information to senior management and the core team, regarding project plans, status and needs, accordingly; work with functional management to ensure organizational alignment, resource needs and provide input regarding team members’ performance • Effectively plans and organizes the project plan and makes sure that the execution of the quality requirements are flawless • Drives data analysis of quality performance to identify high priority issues relating to safety, complaints and systemic customer satisfaction • Enables rapid and effective correction of quality/regulatory problems in a manner that prevents their reoccurrence • Facilitate and drive change in a fast paced and “ever changing” environment leveraging his/her strong interpersonal skills. Act as a key driver of change within the business, supporting management/cross functional decisions by communicating the enterprise-wide changes to employees (and other stake holders such as suppliers) and helping them to learn, understand, adjust and grow with the business’s transformation • Lead regular project team meetings, tracking progress against plan, design robustness, and managing risks to minimize impact to the project plan • Provides training resources to ensure proper implementation and use of quality tools and procedures as required.
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